Terms & Conditions

Terms & Conditions

Last updated: December 18, 2025

General Conditions

We reserve the right to refuse service to anyone for any reason at any time in compliance with applicable laws. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission.

Accuracy of Information

We strive to provide accurate product information, but we do not warrant that product descriptions, pricing, images, or other content is accurate, complete, or error-free. In case of any discrepancy, we reserve the right to cancel the order and issue a full refund.

Pricing and Taxes

All prices are listed in Indian Rupees (INR). Prices include GST (Goods and Services Tax) as applicable. We reserve the right to change prices without prior notice.

Payment Terms & Conditions

Razorpay Payment Processing:

  • All transactions are processed through Razorpay's secure payment gateway
  • Payment must be completed before order processing begins
  • We do not store sensitive payment information
  • Failed transactions will be automatically refunded within 7-10 business days
  • For payment disputes, contact Razorpay support or our customer service

Transaction Security:

  • All payment pages are SSL encrypted
  • 3D Secure authentication is required for card payments
  • OTP verification is required for UPI and wallet transactions

Order Processing

Orders are processed only after successful payment confirmation. We reserve the right to cancel orders in case of:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent transactions
  • Incomplete or incorrect shipping information

Products and Services

Certain products or services may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

Consumer Rights

As per the Consumer Protection Act, 2019, you have the right to:

  • Receive accurate product information
  • Return defective or misrepresented products
  • Seek redressal for unfair trade practices
  • File complaints with consumer forums

Modifications to Service

We reserve the right to modify or discontinue the service at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

User Comments and Feedback

You grant us a non-exclusive, royalty-free license to use, reproduce, and publish any comments, reviews, or feedback you provide on our website.

Prohibited Uses

You may not use our website to:

  • Violate any laws or regulations
  • Transmit harmful or malicious code
  • Collect information about other users
  • Engage in fraudulent activities
  • Impersonate any person or entity

Indemnification

You agree to indemnify and hold BEHIND THE BLING harmless from any claims, damages, or expenses arising from your violation of these Terms & Conditions.

Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

Questions about the Terms & Conditions should be sent to us via our contact page or email.